Please follow our spa etiquette rules so that all guests can enjoy their stay in our spa and wellness area.
The spa area Balmer SeeLe is open daily for you from 07:00 am to 10:00 pm. The wellness reception will be happy to advise you from 09:00 am to 10:00 pm. Our coffee bar awaits the early swimmers from 07:00 am to 11:00 am. The sauna area is available from 1:00 pm to 10:00 pm, if you would like to use the sauna earlier, please contact us.
If you want to make sure a particular date is available we recommend an early reservation. By phone: 038379 28-160 or via e-mail at firstname.lastname@example.org. If you are unable to attend, please notify us at least 24 hours before the start of treatment. After this deadline a 90% cancellation fee will be charged.
Competent advice is an important part and is important to us. Please alert us to any health complaints.
Please enter our wellness area with bathrobe and bathing suits. Before you use the pool or our saunas, please always take a shower. Our sauna area is textile-free. Please sit in the saunas on your sauna towel.
Please contact the spa reception a few minutes before your treatment. This allows a smooth check-in and gives you the opportunity to relax before the treatment. If you are late, we may need to shorten your treatment time to be able to schedule subsequent treatments.
To achieve maximum treatment success, we recommend that you schedule enough rest after your spa treatment. Enjoy a healthy wellness tea from our diverse selection.
Wählen Sie aus unserer Vital-Karte Speisen und Getränke, welche Sie im Foyer der Wellnessrezeption verzehren können.
Choose from our vitality menu food and drinks, which you can enjoy in the foyer of the spa reception. Our health tip Before, during and after your visit to the spa, drink plenty of water. For this purpose, water from a water cooler is available free of charge in the spa area.
For safety reasons, we ask you not to take your valuables with you to the spa area.
For lost items we assume no responsibility and liability. Lockers are available in our changing rooms for free.
The "Balmer SeeLe" spa area is a place of rest and relaxation. As we deliberately refrain from special periods for children and adolescents in our spa, children and adolescents under the age of 16 are welcome in the company of an adult.
Please note that your child's well-being and respectful behavior towards other guests are your responsibility.
There are enough towels at the spa reception ready for you. An integral part of a spa visit is the respectful treatment of our environment. Please only use as many towels as you need.
Please note the general smoke and alcohol ban in the entire spa area. In order to provide you and other guests with optimal relaxation, we ask you to silence mobile phones and to refrain from using laptops.
Please refrain from reserving loungers by putting towels or bags on them!
We accept cash and all major credit cards.
Our hotel guests can pay for our spa services and products by having them added to the room bill.